Frequently Asked Questions

What are the office hours? Normal office hours are from 7:00 am - 5:00 pm.

 

What time is check in and check out? Vacation rental properties are self check in.  Check in is 3:00 PM and check out is by 11:00 AM. Please refer to your confirmation for further check in instructions. 

 

What are the deposit requirements and cancelation/refund policies for the motel and rental properties? A deposit equal to 50% of your stay is required to make a reservation. Cancelation for Property Rentals - We happily guarantee your reservations and only expect you to guarantee your arrival. If you must cancel for any reason (including weather, family emergencies or for the health and safety of your family from COVID-19 ) , your deposit will be refunded less a booking fee equal to the greater of $30 or 6% (plus tax ) of the deposit if you cancel at least 30 days prior to your intended arrival date. If you cancel, reschedule or switch properties with less than the required notice, your deposit will be refunded (less the booking fee ) or applied to a future date ONLY IF we are able to re-rent all of your reserved days. Otherwise, your deposit will be applied to any unrented days, with the remainder refunded to you. If you cancel less than 72 hours prior to arrival, you will be charged for the entire stay unless we are able to re-rent the property. NO REFUNDS FOR EARLY DEPARTURES. No shows will be CHARGED THE FULL AMOUNT!

 

 

Do you allow pets and what is your pet policy?- A select few of the vacation rental properties as well as the Motel, allow pets. We charge an additional $25 (plus tax ) cleaning fee per, pet per stay, and we require a $200 pet damage deposit (good for up to two pets, then $100 per each additional pet ) to be paid at check-in. If no damage is incurred, the deposit is refundable after the rental property/motel room has been cleaned and inspected by housekeeping. You must have approval for a pet prior to your arrival. * - More than one pet may require additional deposits.

 

 

 

Are children allowed and do you have cribs available? Children are very welcome in all our rental properties. Children twelve years and younger stay free! 

 

Do you allow smoking? There is absolutely no smoking allowed inside any of our rental properties, but you may smoke outside on the decks.

 

Do the rental properties have daily maid service? No. The rental properties are cleaned before you arrive and again after you depart. If you need more paper towels, toilet paper, trash bags, etc.., you may come by the office during normal office hours and pickup more. Properties without washers and dryers may bring their soiled towels and washcloths by the office and exchange them for fresh ones.

 

Will anyone access the property while guests are staying? Only for emergencies, requested maintenance and pest control which occurs the second Thrusday of every month.

 

Do the rental properties have full kitchens? All our rental properties have fully equipped kitchens with microwaves and dishwashers unless noted otherwise in their respective descriptions and are stocked with pots, pans, serving and eating utensils. They are also stocked with liquid dishwashing detergent for hand washing and with powder detergent for dishwashing machines.

 

Do the rental properties have washers and dryers? All our rental properties have washers and dryers unless noted otherwise in their respective descriptions and are stocked with detergent.

 

Do I need to bring linens, towels, soap and shampoo? All our rental properties are made up with freshly laundered linens and towels for the amount of guests the property sleeps. There is also hand/body soap bars for all bathrooms and kitchens. You will need to bring all personal care items including shampoo with you.

 

How many cars can be parked at the rental properties? Most of our rental homes have plenty of parking for up to at least four vehicles. The condos have two assigned parking spaces available for guest use. 

 

What shopping facilities and restaurants are close to Holiday Island? We have a great local grocery store with a deli and bakery (catering available ) near the main entrance to Holiday Island. Also located in the same area are: a hardware store, White Oak gas station quick stop and a large variety of restaurants and shops are available just six miles south in Eureka Springs.

 

Where is the pool located? - You may use the two pools at the recreation center located at 13 Buckskin Lane on the Island. They charge a daily use fee around $6 per person and you must bring your own towels (please do not take towels from the rental home ) . Contact the recreation center for exact pricing at 479-253-9890. 

 

Where is the Recreation Center and what are the fees? -- The recreation center is located on the Island at 13 Buckskin Lane. There are 2 pools, basketball/tennis courts, softball fields, miniature golf and lots more. The daily use fee is around $6 per person with a guest pass when staying in Holiday Island. Contact the recreation center for exact pricing at 479-253-9890.

 

Where is the walking trail in Holiday Island? - The paved nature trail (Leatherwood Trail ) is approximately one mile long and can is located on Bluewater Drive off Woodsdale Drive.

 

Is there someplace to access the Internet?- Many of our rental properties have wireless Internet access. The local bank (CS Bank ) across from the main entrance also has an internet kiosk.

 

Does Holiday Island have a marina and where can we get a fishing license?- The Holiday Island Marina has boat slip rentals, boat rentals (Pontoon, fishing ) , bait, snacks, merchandise and fuel. You may launch boats for free with plenty of trailer parking. Call for hours of operation and information at 253-8300. Fishing licenses can be purchased at the marina, the grocery store, or over the phone by calling 800-364-4263 with a phone number, credit card and drivers license or on the Arkansas Game and Fish website www.agfc.com.

 

Are there golf courses and what are the fees?- Holiday Island has an 18-hole (1 Country Club Drive ) and a 9-hole (9 Buckskin Lane ) golf course. When staying with us you will receive a 25% discount off golf fees. Call for hours of operation and fee information at 253-9511 (18-hole ) or 253-8083 (9-hole ) . You may make tee times up to 7 days in advance of arrival by calling the numbers listed above.

 

Does Holiday Island have meeting facilities? - Holiday Island has many facilities to accommodate meetings, family reunions and wedding receptions for small or large groups. Please contact them at 479-253-9890 for rental information and hours of operation.

 

How far is Holiday Island from Eureka Springs?- We are approximately 6 miles from town. Directions from the Motel office; Turn right out of the parking lot and follow Woodsdale Drive one mile to stop sign. Turn left onto highway 187 and follow two miles to the next stop sign at highway 23. Turn right on highway 23 and follow south to Eureka Springs.

 

How far is Branson or Springfield Missouri? We are about an hour south of Branson. Directions to Branson, Silver Dollar City and Springfield, Missouri - From the Motel office; Turn left out of parking lot and follow Woodsdale Drive 1 block to 3-way stop sign. Turn right onto Stateline Dr and follow approximately 3 miles until it dead ends into County Line Road. Turn right at the stop sign onto County Line Road and follow approximately 1 mile to highway 23 at the Arkansas/Missouri state line. Turn left onto highway 23 and follow 1 mile to stop sign at Missouri Hwy 86. Turn right on Hwy 86 and follow to Missouri Hwy 65. Turn left on highway 65 and follow north to Branson Missouri and Silver Dollar City. Continue on North from Branson to Springfield on highway 65.

 

Where is the closest airport? N.W. Arkansas Airport in Bentonville (XNA )  

 

What are the directions to the Holiday Island main entrance

From the East and the South (Eureka Springs ) : Take Hwy 23 North off of Hwy 62. The old train station is the last thing in town. When you pass it you are in the country. The Holiday Island Main entrance (Holiday Island Drive ) will be 4.5 miles north of the train station on the left.
 
From the North: Head towards Eureka Springs. When you cross the MO/AR state line you should be on Hwy P in Missouri and Hwy 23 in Arkansas. Go approximately 5 miles south of the AR/MO border on Hwy 23 until you come to the Holiday Island Shopping Center. The Holiday Island Main entrance (Holiday Island Drive ) will be on the right.
 
From the West: Follow Hwy 62 East towards Eureka Springs. Turn LEFT onto Hwy 23 North. The old train station is the last thing in town. When you pass it you are in the country. The Holiday Island Main entrance (Holiday Island Drive ) will be 4.5 miles north of the train station on the left.

What is the temperature like in Holiday Island, AR?

January: high 46...low 28 July: high 89...low 66

February: high 51...low 30 August: high 89...low 66

March: high 60...low 37 September: high 82...low 59

April: high 69...low 46 October: high 71...low 48

May: high 77...low 53 November: high 59...low 37

June: high 84...low 62 December: high 48...low 30

 

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Holiday Island Lodging

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Location:

Holiday Island, AR 72631

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